In relation to the Gmail plug-in, Yathit (Build number: 2.1.7) works well (if slow) usually in finding Contacts in SuiteCRM (Version 7.11.18).
However, it too frequently says "No match in CRM" when there clealy is a match (responses from a Campiagn from the same email address, name spellng etc.).
I don't want to create a Record since I already have one.
In relation to the Gmail plug-in, Yathit (Build number: 2.1.7) works well (if slow) usually in finding Contacts in SuiteCRM (Version 7.11.18).
However, it too frequently says "No match in CRM" when there clealy is a match (responses from a Campiagn from the same email address, name spellng etc.).
I don't want to create a Record since I already have one.
I've tried refeshing but it's not interested.
Any ideas?
Thanks.
Charles